Supplier warranty, RMA and shipping comparison
Every cell comes only from the supplier's own public policy pages, with a link and the date we checked it (2026-10-31). If a page doesn't say, the cell says Not stated. We don't fill gaps from forums or guesswork. Policies change, so confirm on the source before you rely on one. These are the suppliers' own terms, not ratings.
| Supplier | Screen warranty | RMA process | Business account required? | Overnight order cutoff | Warehouse / ships from |
|---|---|---|---|---|---|
| MobileSentrix | Lifetime on replacement parts (no physical or internal damage). Genuine Apple parts: 60 days, sealed. source, checked 2026-10-31 | Send-first: submit a return in your account's Product Returns/RMA section and ship it; no authorization wait. source, checked 2026-10-31 | Yes. The page says “we only sell to businesses.” source, checked 2026-10-31 | Same-day shipping for orders before 9 PM ET (general cutoff; an overnight-specific time isn't stated on this page). source, checked 2026-10-31 | Manassas, VA source, checked 2026-10-31 |
| Injured Gadgets | Limited lifetime for recurring clients with monthly orders; otherwise 60 days. Some aftermarket Samsung soft OLED listings: 30 days, display or cosmetic defects only. source, checked 2026-10-31 | Send-first: create the return online in your account and send the product. source, checked 2026-10-31 | Not stated | FedEx Standard/Priority Overnight 7:10 PM ET Mon–Fri; UPS Next Day Air 7:00 PM ET Mon–Fri. source, checked 2026-10-31 | Norcross, GA (brand-name accessories ship from California) source, checked 2026-10-31 |
| PhoneLCDParts | Lifetime on screen assemblies for manufacturing defects. Pre-configured V3 displays: only if defective before install. source, checked 2026-10-31 | Send-first: submit through your account's RMA Dashboard; the item is inspected after it arrives. Report arrival damage within 3 days. source, checked 2026-10-31 | Yes. “We only sell to registered businesses”; accounts are verified. source, checked 2026-10-31 | FedEx Overnight 8:00 PM ET weekdays (7:45 PM Mon); UPS Next Day Air Saver 7:30 PM ET. source, checked 2026-10-31 | Address listed: Wayne, NJ source, checked 2026-10-31 |
| Mengtor | Lifetime on repair parts; store credit only; original packaging and warranty seal required. source, checked 2026-10-31 | Send-first with an RMA number/invoice in the package; credit after inspection. source, checked 2026-10-31 | Not stated | 4:30 PM PT weekdays (FedEx and UPS overnight). source, checked 2026-10-31 | Southern California (address listed: Chino, CA; same-day delivery within 50 miles of the warehouse in Greater LA) source, checked 2026-10-31 |
| Wholesale Gadget Parts (WGP) | Lifetime if you order over $1,000/month; otherwise 12 months on defective items. source, checked 2026-10-31 | Not stated | Not stated | Ships as late as 7:30 PM CT Mon–Fri (overnight-specific time not stated on this page). source, checked 2026-10-31 | Bixby, OK source, checked 2026-10-31 |
| Kracked Screens | Lifetime defect coverage on every product; store credit only. source, checked 2026-10-31 | Send-first: create an RMA request in your account, then ship; inspection results usually within 3 business days. source, checked 2026-10-31 | Not stated | 3:00 PM PT Mon–Fri for overnight services. source, checked 2026-10-31 | Walnut Creek, CA (ships from ZIP 94596) source, checked 2026-10-31 |
| FixEZ | Limited lifetime for recurring clients with consistent monthly orders; otherwise 60 days. source, checked 2026-10-31 | Authorization first: get an RMA (valid 30 days) before shipping. Arrival damage: report same day with photos. source, checked 2026-10-31 | No. Registering is optional; retail and wholesale accounts both exist. source, checked 2026-10-31 | Not stated | Las Vegas, NV source, checked 2026-10-31 |
| Sky Star Trade Its policy pages (Terms of Service, shipping knowledge base) didn't show any policy text when we loaded them, so every cell says Not stated. | Not stated | Not stated | Not stated | Not stated | Not stated |
How to read this
- Send-first means you open a return in your account and ship the part; the supplier inspects it after it arrives. Authorization first means you wait for an RMA number before shipping. None of the pages we read describe a photo-approval step for defective parts.
- Several “lifetime” warranties depend on order volume or come as store credit only. Read the conditions in each source.
- Cutoffs are in the supplier's own time zone. Batteries often can't ship by air.
What actually happens when you RMA?
Written terms are only half of it. Tell other techs how returns, defects and shipping really went. About a minute, no account needed. Or run a test order scorecard first.
Write a reviewSupplier and something's out of date? Email [email protected] with a link to your current policy page.
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